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New Allina Health 911 dispatcher training puts emphasis on mental health

[KMSP Fox 9, April 17, 2019] A first of its kind in Minnesota mental health training program for 911 dispatchers is trying to bring a more holistic approach to de-escalating people in crisis. Allina Health Emergency Medical Services is the first in the state to have all their employees certified. Traditional training for most 911 […]

A Q&A with Allina Health EMS’s Brian LaCroix, president of the National EMS Management Association

[Journal of Emergency Medical Services, April 17, 2019] Brian LaCroix is the president of the National EMS Management Association (NEMSMA), an organization for leaders representing all service models. Brian recently retired from his role as president and EMS chief for Allina Health EMS, a hospital-based system with headquarters in St. Paul, Minnesota, serving more than […]